Seller Policy Pages

SELLER AGREEMENT

1. OVERVIEW

1.1 Introduction. This document, as amended from time to time in accordance with its terms, ( “Agreement”) sets out the terms and conditions under which Sastaakart (referred to as “Coutloot Swipe”, “Us” or "We" where applicable) grants product/listings sellers ("you", "You", “Your” or "Seller") a licence to list and offer product/listings for sale on the Sastaakart Website/App at www.sastaakart.com (the "Website/App") to third party buyers (Buyer or Buyers). By using the Website/App and listing product/listings for sale on the Website/App, you expressly agree to be bound by the terms and conditions of the Agreement. We strongly recommend that You read and understand the Agreement and, in any event, by continuing to use the Website/App and sell product/listings via the Website/App You will be bound by the terms and conditions of the Agreement. 1.2 Modification. If We decide to amend, alter or otherwise change the terms of the Agreement, We will notify you by posting the revised version of the Agreement on the Website/App and emailing you at Your registered email address. The revised Agreement will automatically take effect on being posted on the Website/App and will replace the terms of any previous versions of the Agreement for all new product/listings listings initiated on or after the date it is posted. Your continued use of the Website/App will constitute Your acceptance of the revised Agreement. If you do not agree with the terms of any revised version of the Agreement, please do not continue to use the Website/App. Sastaakart, through the Website/App, facilitates an open consumer to consumer market place through which new and/or secondhand product/listings may be purchased or sold by Buyers and Sellers. We do not take ownership of any product/listings listed by You and We are not a party to any contracts that may arise outside of the Agreement between You and any Buyer when product/listings are sold and purchased via the Website/App. There is no guarantee given by Sastaakart (or any other associated company) that Your product/listings will sell and, in the event that they do not sell, Sastaakart will not be responsible for their listings. Prior to listing Your product/listings, You should carefully consider the legal rights and obligations that may arise outside of the Agreement between You and a Buyer from the sale of Your product/listings and, if in doubt, you should seek further legal advice in respect of these rights and obligations.


2. BECOMING A SELLER

2.1 Requirements. To become a Seller and be entitled to sell product/listings via the Website/App, You must create a personal account via the Website/App. To create a personal account, You will need to provide details such as Your real name & contact telephone number that We approve and accept. There are some account details that are specifically required for Sellers. If You have not previously done so, You will need to provide these specific Seller details before You are able to list product/listings on the Website/App. You will also have to agree to the terms & conditions and the prohibited items policy before listing a product. Sastaakart has absolute discretion to decide if you qualify (or continue to be qualified) as a Seller. You are responsible for ensuring that the details You provide Us with remain valid and up to date. If the details You have provided to Us are no longer valid or up to date, Coutloot Swipe may suspend Your account, or terminate the Agreement. 2.2 Registered Mobile Number. To create and access Your personal account on the Website/App and use the services on the Website/App, you will need to provide a valid phone number. You are solely responsible for maintaining the security of Your personal account under Your registered mobile number.


3. PURCHASING PRODUCT/LISTINGS

3.1 Selecting product/listings. As a Buyer, You review the product/listings listed on the Website/App and, when You find a product/listings that You want at a price You want to pay, You click to subscribe to that product/listings & eventually buy that product/listings once the seller approves your request. You should carefully read the full listing details for each product/listings before clicking to subscribing to the product/listings, including (without limitation) section and row details and any restrictions or qualifications such as restricted view, family section, age restrictions, no alcohol permitted or concession. Please ensure that You have read the full listing details and are happy with Your product/listings selection prior to confirming Your subscription as, once approved by seller, You must proceed with the purchase of that product/listings in accordance with the Agreement and You will likely be contractually bound, as between You and the Seller, to purchase that product/listings. As Sastaakart provides an open market place for the sale and purchase of product/listings, there are many different types of Sellers listing product/listings on the Website/App. For the avoidance of doubt, product/listings are not sold by Sastaakart on the Website/App, they are sold by third parties. 3.2 Pricing Product/listings market prices might vary based on the type of the product/listings or based on the pricing set by the seller. But the sellers are required to post the product/listings at its original price. If you find any such product/listings posted by a seller, please report to us & we'll ban the seller. While We try to ensure the accuracy of all prices listed on the Website/App, sometimes technical errors may occur. In such an event, You are requested not to subscribe to that product/listings. We won't be responsible for any disputes with the pricing. Unless otherwise required by law, Sastaakart has no liability to You in respect of changes to an event and/or product/listings or rescheduled events, including (without limitation) any liability to refund the price of the applicable product/listings (or any delivery fees). In the event that Sastaakart does contact You in respect of changes to an event and/or product/listings or rescheduled events, then You must cooperate with Sastaakart and (through Sastaakart) the Seller in respect of those changes or that rescheduling.

4. LIABILITY AND INDEMNIFICATION.

Nothing in this section is in anyway intended to exclude or limit, or excludes or limits, any liability that the Agreement expressly provides Coutloot Swipe has to You or any liability that cannot otherwise be excluded or limited under any law. 4.1 Release. Sastaakart, through the Website/App, facilitates an open market place for the sale and purchase of product/listings. Sastaakart is not a party to any contract that may arise outside of the Agreement between You and any Seller when product/listings are sold and purchased via the Website/App. To the fullest extent permitted by law, Sastaakart has no liability to You in connection with any contract between You and a Seller and You release Us from any liability We may have to You in respect of any expenses, costs, losses, damages, claims or demands that You may incur or suffer in connection with any contract between You and a Seller. 4.2 Liability. To the fullest extent permitted by law, Sastaakart shall in no circumstances be liable to You for any indirect or consequential losses or any loss of enjoyment or opportunity arising out of Your use of the Website/App, including (without limitation) from Your purchase of product/listings or any failure to purchase product/listings. 4.3 Event Loss. For the avoidance of doubt, Sastaakart does not stage, and is not responsible for the staging of, the events for which You may purchase product/listings on the Website/App. To the fullest extent permitted by law, We disclaim all liability connected with the staging of events for which You have purchased product/listings from the Website/App and for any death or personal injury suffered by You, or any person to whom You provide a product/listings purchased from the Website/App, arising out of attendance at, or travel to, any event unless caused by our negligence. Neither shall We be liable for any loss or damage sustained to Your property or belongings (or those of any person to whom You provide a product/listings purchased from the Website/App). Make a note When RTO shipments Going to Delivered seller Stamp is Compulsory for logistics else they cant delivered the shipments (RTO) inform every genuine seller so we can streamline the Fake POD's . If seller request for POD as product is marked on the system the seller needs to requests within 24 hrs post that we will be unable to share. 4.4 Force Majeure. To the fullest extent permitted by law, We will not be liable for any loss or damage suffered by You arising out of circumstances that are beyond our control including but not limited to any act of God, natural disaster, act of terrorism or other force majeure event. 4.5 While uploading multiple products, that are identical one must make sure that the availability of the same is met and fulfilled once sold. Upon realization of unavailability of the product the listings need to be updated accordingly before order is placed. Failure to do so would result in a penalty fee to the seller.

5. WARRANTIES

5.1 True information. You represent and warrant to Us that the information You submit to Us in creating and updating Your personal account and in making an order for product/listings on the Website/App is true, accurate and complete. You agree not to use false names or addresses, or any other false information or infringe any intellectual property, in using the Website/App. 5.2 Legal Compliance. You represent and warrant to Us that, during any interaction with the Website/App, you will comply with all applicable local, state, national and international laws. You also represent and warrant to Us that you are 18 or over and therefore able to enter into legally binding contracts

6. ADDITIONAL INFORMATION

6.1 No Agency. The Seller and Coutloot Swipe are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by the Agreement and neither party has any authority to bind the other in any way.

7. PRODUCT UNAVAILABILITY BY SELLER

For all Orders Placed from 1/06/2018 a Penalty Fee of Rs 50 will be charged on each product that the seller is unable to give us, deeming to an unsuccessful order delivery in period of 7 days since the Order has been placed. 1. As a Seller, confirmation of the sold product within 3 days is a MUST. Failure of the same will lead to account deactivation along with a penalty fee on your Coutloot Swipe cash out the balance. 2. For products that are sold the weight, and quantity should be the same as mentioned during the listing. Any misleading in terms of the details mentioned and while processing orders to logistics frequently would lead to account deactivation. 3. Seller sharing contact details like mobile numbers, social media ids, personal website details on listing images, chats or user names is strictly prohibited. 4. Inappropriately listings apart from the product and categories that have been provided for selling should be followed. 5. Misbehaviour/abusive words with buyers on chat or call will lead to direct deactivation. Under the Seller Listed product/products Orders if the below conditions are noticed lead to direct deactivation. A. Fake status of sold product updated, if not successfully delivered. B. Failure to process paid order within 5 days from order date. B. Need to be open to Returns for sold products as per buyer's request if eligible as per the return policy.

8. SUBGENERAL QUERIES

Items sold at purchased INR 200 and below disqualifies for returns Beauty and make up category items disqualifies for return Account details once submitted for payment we would be not liable for errors if incorrectly given

9. SELLER INCENTIVE

SELLER INCENTIVE SERVICE CAN BE BLOCKED/HALTED/CHANGED ON THE DISCRETION OF THE MANAGEMENT

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